When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If you have a gas or electric emergency it is important to call BGE immediately. Never email your emergency request.
If you smell natural gas or see downed power lines, leave the area immediately, and then call BGE.
If you need to report an emergency situation such as a fire, vehicle accident, electric contact/shock, or other potential danger please call 911 to notify local authorities.
Representatives are available 24-hours a day to handle your BGE emergency request.
This number is available 24 hours a day, 7 days a week.