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Potential Impacts to Gas Service

If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123.

For downed power lines
, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123.

Representatives are available 24 hours a day, 7 days a week.

The information below will help you to maintain safe gas service and your personal safety. For additional gas safety information, visit

  • Actions to take if there is a potential gas leak:
    • Immediately report abnormal gas pressure, a loss of gas service, or water in pipes or gas-fed appliances to BGE at 1-877-778-2222.
    • If you suspect a gas leak, do not attempt to find the source of the leak or to repair a leak.  Leave the area or premises immediately and from a safe place contact BGE at 1-877-778-2222 to report the leak. 

  • Before a potential gas leak:         
    • Ensure that gas equipment is always accessible:
      • Keep a minimum of three feet of clear space around each meter.
      • Ensure that the underground service line that leads to the meter is not blocked by structures like porches, decks, sheds, paving or building additions.
    • Make sure that customer-owned gas piping and equipment is well maintained and regularly inspected.
    • Do not, under any circumstances, attempt to operate gas valves on the meter or tamper with the meter in any way.                
  • Water and gas service:
    • Keep water away from gas meters by clearing nearby drains (interior and exterior) and maintaining basement sump pumps in good working condition.
    • If water covers your gas meter, call BGE to inspect your meter and regulator.
    • Do not attempt to place natural gas appliances back in service if you believe they have come in contact with water or have been damaged. The equipment must be inspected and serviced by a qualified plumbing contractor before we can restore your gas service.
    • Contact BGE to arrange a gas equipment inspection if flood waters have shifted your home or caused stresses to the gas pipes; both can potentially lead to natural gas leaks.
  • Additional safety tips:
    • When cleaning up from severe weather, always call Miss Utility at 811 before you dig. 
    • When dealing with natural gas issues in floods and storms, always keep electrical safety in mind:
      • Ensure that the electrical system is shut off before entering a flooded room.
      • Do not attempt to shut off your electrical system if you have to stand in water or on a wet floor to do so.
      • Do not enter a room with standing water, particularly if it covers electrical outlets or cords or appliances that are plugged into outlets if you electrical system is not shut off.
      • Do not turn on any lights or appliances affected by a flood before a licensed electrician performs a comprehensive inspection.
    • When working outside, stay away from overhead and underground electrical lines. Stay clear of downed wires and report them to 1-877-778-2222.



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