BGE always responds when there is an issue with your energy services. We’re also focused on preventing issues by investing in the systems serving our customers in a number of ways:

Managing trees and vegetation near equipment
Trees and vegetation coming in contact with energy equipment is a common natural cause of power outages. BGE invests millions each year to carefully prune trees to reduce the number of tree-related power interruptions. For more information on what BGE does to reduce nature related outages, please visit our Tree & Vegetation Management page. 

Investing in system upgrades and maintenance
BGE is investing billions of dollars in the equipment serving customers—from natural gas modernization through our STRIDE program to a smarter, more resilient electric grid.  This means safer, more reliable power.  For more information on upgrades and maintenance, please visit our Reliability page. 

Preventing damage to equipment
You can help prevent outages by working and living safely around gas and electrical equipment. This includes:

• Digging safely- Understand how you can avoid damaging underground equipment when excavating.
• Making smart planting choices- Use the proper guidelines when planting trees near power lines or green transformer boxes.
• Maintaining the energy equipment you own- Understand which gas pipes or electric lines are your responsibility, and how you can ensure they are working properly. 
• Reporting any potential issues before they result in a power outage or other issue- If you see damaged equipment or other potential hazards, please contact BGE immediately so we can investigate and make repairs.