We are currently experiencing an issue with our automated phone system. For a gas or electric emergency, please call 1-800-685-0123. To make a payment by phone, please dial 833-209-5245 to be connected to our automated bill payment system. If you would like to reach a BGE customer care representative, you can schedule a call back through MyAccount by clicking the “Schedule a Call” option at the bottom of the screen, after logging in. All of BGE's online self-service tools are also available on the BGE website or the BGE mobile app. Thank you for your patience while we work to resolve this issue. We apologize for the inconvenience.

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Coronavirus Social Distancing

Practice Social Distancing

It is more important now than ever to do what we can to slow down the spread of COVID-19. We all can do our part by practicing social distancing.

What we are doing

To ensure the safety of our customers and employees, we are following the guidance of the Centers for Disease Control (CDC), eliminating all non-essential travel, following all travel restrictions, and limiting the size of internal and external meetings and gatherings.

We are also ensuring our essential employees who regularly interact with customers have the appropriate equipment to perform their jobs safely.

What you can do

Through these uncertain times and for your safety, the safety of your families and ours, do not approach a BGE employee while they’re performing work.