We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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Make safety a priority. While we take every measure to prevent problems and reduce risks for every customer, there are inherent dangers associated with electricity. You can help diminish those dangers by being aware of problems that might occur and knowing how to respond to them if they do.
BGE urges you to follow these tips and stay away from overhead power lines.
Keep these tips in mind if you see downed electrical wires.
Learn more about protecting yourself from electrical surges during storms.
Explore these safety tips for electric meters, fuses and breakers in your home.
See how BGE prevents, detects and repairs contact voltage.
Take these precautions for boating near waterways with electric power lines.
The WDVC Contest teaches students about safety around downed wires.
Learn more about remaining safe and getting discounts this holiday season.