We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
Our Spring Gardens campus in South Baltimore has been in continuous operation since 1855 and today is a hub for approximately 500 employees working in our natural gas and underground electric operations groups, a regional customer contact center, our environmental group and other utility functions. We value our Spring Gardens location and our top priorities are operating this facility safely and as good stewards of the environment. The 72-acre site is a certified Wildlife at Work and Audubon Bird Friendly Habitat and the waterfront is bordered by a 9-acre, 100-ft. wide reparian forest buffer.
Reliable, Efficient, Clean Natural Gas
Spring Gardens has long been the center of BGE’s gas operations. Longtime residents from area may remember the telescoping gas holder tanks that rose and fell as they filled with gas. Those tanks dated back to the early 1900s and were dismantled in the late 1990s, replaced by a modern liquefied natural gas facility.
Today you can still
see the large tanks of the liquefied natural gas facility at Spring Gardens. Liquefied natural gas facilities, of which there are more than 100 nationwide, allow utilities to deliver a lower cost, reliable supply of natural gas to customers during the winter months when gas demand increases. BGE does not export the gas. BGE customers in central Maryland use all of the gas from the facility. BGE liquefies the gas to allow for its compact, safe storage. Our liquefied natural gas facility is just one of the many ways that BGE is working to keep energy costs down for our customers and ensure a reliable supply of energy when and where it is needed.
Focused on Safety
We are committed to the safe operation of this facility, including continuously training our skilled employees, performing maintenance and making upgrades to incorporate the latest safety technologies. Like all energy facilities, we develop and test emergency response procedures. Although not common, escaping natural gas is a potential that we work to prevent through layers of redundant safety systems and process. To make sure that this facility continues to operate safely, we:
For personal emergency preparedness,
follow these helpful guidelines. If you have additional questions, please contact
If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123.
For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123.
Representatives are available 24 hours a day, 7 days a week.
From Industry to Art
To help mark BGE’s 200th anniversary, BGE is adding murals of iconic Maryland images to the tanks at Spring Gardens.
Spring Gardens Solar Energy Generation
We power a portion of the Spring Gardens facility through a 155-kilowatt solar array located at the site. The array generates enough renewable electricity to power our customer contact center.Learn More>
Newly-installed trash elimination device (TED) keeps litter from the Middle Branch of the Patapsco River.
Call 811 before Digging
Nationwide, the leading cause of natural gas emergencies
is unsafe digging—especially excavation without calling 811 first to locate underground utilities. Safe digging means calling Miss Utility at 811. For more information on 811, visit