We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If you suspect a gas leak, do not attempt to find the source of the leak or to repair a leak. Leave the area or premises immediately and from a safe place contact BGE at 1-877-778-7798 or 1-800-685-0123 to report the leak. For additional gas safety information, visit
If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123.
For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123.
Representatives are available 24 hours a day, 7 days a week.