We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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BGE’s multi-year customer relief and energy infrastructure investment plan is designed to aid in the region’s recovery from the COVID-19 pandemic while continuing to improve the energy delivery systems serving 1.3 million electric customers and more than 680,000 natural gas customers in central Maryland.
The plan details how BGE will make significant investments in the electric grid and natural gas system over the next several years. BGE
filed the plan for review with the Maryland Public Service Commission in May 2020 and the Commission
approved the plan with modifications in December 2020.
More information on the new multi-year plan rates resulting from the Commission's December 2020 order is available
Our energy infrastructure investment plan includes hundreds of projects and maintenance programs to improve the reliability and safety of the energy delivery service we provide customers—powering a smarter, stronger, cleaner energy future. That means:
Our three-year plan is contributing to our region’s economic recovery from the COVID-19 pandemic. Here's how:
In conjunction with our three-year plan, we're doing more to ensure our communities have the resources to serve those most in need. This includes:
Our nonprofit contributions are made using shareholder dollars and are not reflected in customer bills.
BGE’s energy infrastructure plan was filed under the
multi-year plan pilot announced by the Maryland Public Service Commission in February 2020. Prior to the pilot, utilities were allowed to seek recovery of investments only after those investments were made, and regulators authorized future rates using those historical costs. Multi-year plans give regulators the opportunity to review and approve planned utility investments and corresponding requests for rate changes
in advance—a forward-looking approach to authorizing new rates, giving customers more certainty about future changes in their gas and electric bill.