We are currently experiencing an issue with our automated phone system. For a gas or electric emergency, please call 1-800-685-0123. To make a payment by phone, please dial 833-209-5245 to be connected to our automated bill payment system. If you would like to reach a BGE customer care representative, you can schedule a call back through MyAccount by clicking the “Schedule a Call” option at the bottom of the screen, after logging in. All of BGE's online self-service tools are also available on the BGE website or the BGE mobile app. Thank you for your patience while we work to resolve this issue. We apologize for the inconvenience.
Smart grid and meter technology provide the foundation for new energy efficiency solutions, enhanced service reliability and customized energy options for our customers.
Understand the smart grid and the benefits of a modernized electric system.
Learn how smart meters provide access to programs and tools to help you manage the energy bill for your home or business.
Check out what others have learned about the smart grid and smart meters.
Frequently Asked Questions.