We understand that a power outage can make this already challenging time even more difficult. When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE crews are following CDC guidance for social distancing and personal protection while working as safely and quickly as possible to restore power. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
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There are many resources available to help you learn more about the smart grid and smart technology.
Access a number of educational videos that address consumer questions about the smart grid and smart meters, including consumer benefits, outage restoration, data privacy, common myths, pricing options and health concerns.
Explore some excellent resources that help explain how our energy infrastructure is being upgraded in Maryland and across the United States.