When adverse weather affects our service area, BGE is prepared. If you experience a power outage or need to report a downed wire, please call 877.778.2222. BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE's free mobile app available today at the Apple Store or GooglePlay. BGE crews work as safely and quickly as possible to restore power.
If you are a PeakRewards Air Conditioning program participant, you are guaranteed to receive your monthly PeakRewards credit (June-September). If you choose to participate on an Energy Savings Days and reduce your electricity usage, you can earn a bill credit of $1.25 for every kilowatt-hour saved compared to your typical usage.
If you participate in both, you will receive whichever credit is higher each month. Additionally, your PeakRewards device will be cycled up to 50% on Energy Savings Days, regardless of your chosen cycling level. You are allowed two overrides on Energy Savings Days. However, during emergency cycling events, you will be cycled up to your chosen level (50%, 75% or 100%) and overrides will not be permitted.
On the Energy Savings Day, “SAVINGS” will be displayed across the top of your thermostat or the light on your outdoor switch will glow red when you are being cycled.
Overrides may be scheduled in advance or on an Energy Savings Day by logging into PeakRewards Online Access through BGE.com/MyAccount or by calling
BGE is required to activate the PeakRewards program when the peak demand for electricity is expected to surpass supply to avoid potential brownouts or blackouts in the area. If an emergency event is called on an Energy Savings Day, you will be cycled to your chosen participation level (50%, 75%, or 100%).
You may not override your participation during an emergency event.
If an emergency cycling event occurs on a day you selected an override, the override will be canceled and you will be cycled up to your chosen cycling participation level (50%, 75% or 100%) during the event. During an emergency event the following tools will be temporarily unavailable via PeakRewards Online Access:
For more information about the PeakRewards program, visit