Manage My Account

 Manage My Account 

Upcoming Maintenance online account registration will be unavailable from Thursday, April 17 through Saturday, April 19 as we work to enhance our online self-service offerings. Customers who wish to register on may do so starting on Sunday, April 20. Thank you.
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Clicking the 'Remember Me' checkbox will save your Username on this computer so that the next time you login you will not have to type your Username again.

New Bill Pay and Account Management Tools Available on Mobile

Mobile Site
We’ve added new customer tools to the mobile version of!  You can now pay your bill and view detailed online account information -- including daily energy use and high usage alerts for customers with smart meters -- from your mobile phone, smart phone or tablet.  

Not Registered?

If you do not already have an online account, you can register now to view and pay your bill electronically, as well as set up automatic payments.

  • Current Account Balance

  • Online Bill Payment
  • Automatic Payments
  • Billing History
  • Payment History

Reporting Outages

We rely on you to report outages. You can now report your outage online through, including on your smart phone or tablet device. If you prefer, you can call 877.778.2222. We verify the phone number on the account so please have that ready. The online service and phone number are available 24 hours a day, 7 days a week.


Join the more than 300,000 BGE customers who have already enrolled in PeakRewards - the program designed to help reduce summer peak electricity demand. Receive up to $200 in summer bill credits and a programmable thermostat that can help you save 15% on your annual heating and cooling costs.

 Common Questions for Property Managers

When is Property Manager Online Services available?
24 hours a day, 7 days a week, except during planned system maintenance. Please note that due to BGE’s computing security policy, you will be required to re-authenticate (re-enter your Username and password) every 30 minutes after you sign in.
Where can I find my PMID number on Property Manager Online Services?
The PMID number can be found at the top of the “Contracts” tab once a user has been authenticated.  If an Associate has not been authenticated, he will need to obtain the PMID number from his Principal Property Manager before registering.
What should I do if I have lost my PMID Number?
If you are an Associate who has lost your Company’s PMID number, it will be necessary for you to obtain this number from your designated Principal Property Manager. If you are a designated Principal Property Manager and have lost your Company’s PMID number, please send an e-mail to We will mail a letter to the mailing address we have on record for your ACN agreements providing this information.

 Need Help?

Having trouble signing in?
  • Please visit our Help page for troubleshooting tips.
  • You may want to review our Site Standards and compare your settings.
  • If you need help, please contact 800.685.0123 and we will be happy to assist.

 Safety Message

All BGE employees and contractors carry identification badges. Always ask to see a badge before allowing anyone into your home.